Refund policy
We want you to love your handmade piece. If you change your mind, we accept returns on standard items under the following conditions:
- Timeframe: You must contact us and initiate your return within 7 days of delivery.
- Condition: Items must be in their original, unused condition.
- Exclusions: All sale items are final sale and cannot be returned or exchanged.
- Shipping: Return shipping costs are the responsibility of the buyer.
To start a return, please contact us at
info@freefille.com.